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Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: May 2025

Clearview Radiology ("we," "us," or "our"), located at 214-33 41st Avenue, Bayside, New York 11361, is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at clearviewrad.ai or interact with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, date of birth, address, phone number, email address, and insurance information provided when you submit an appointment request or contact form.
  • Health Information: Medical history, referring physician details, and imaging-related information you voluntarily provide when scheduling a study or communicating with our staff.
  • Technical Information: IP address, browser type, device type, pages visited, and time spent on our website, collected automatically through cookies and similar tracking technologies.
  • Communications: Any messages, inquiries, or feedback you send us via email, phone, or our website contact forms.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and coordinate imaging appointments and related services.
  • Communicate with you regarding your appointment, results, or inquiries.
  • Coordinate care with your referring physician or healthcare provider.
  • Process and submit insurance claims where applicable.
  • Comply with applicable federal and state laws, including HIPAA.
  • Improve our website, services, and patient experience.
  • Send administrative communications such as appointment reminders (not for marketing without your consent).

3. HIPAA Notice

Clearview Radiology is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We maintain a separate Notice of Privacy Practices that describes in detail how we may use and disclose your protected health information (PHI) and your rights regarding that information. A copy of our Notice of Privacy Practices is available upon request at our facility or by contacting us at the information below.

We will not use or disclose your PHI for purposes other than treatment, payment, or healthcare operations without your written authorization, except as permitted or required by law.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Healthcare Providers: With your referring physician or treating provider as necessary to coordinate your care.
  • Insurance and Billing: With your insurance carrier or billing service for claims processing and payment.
  • Legal Proceedings: With attorneys, courts, or other parties as required by valid legal process, court order, or applicable law, including for medico-legal purposes where you or your authorized representative has provided consent.
  • Service Providers: With trusted third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality obligations.
  • Legal Compliance: When required by law, regulation, or government authority.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

We do not use cookies to collect or store protected health information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Any health information submitted through our website forms is treated with the same level of care as information collected in person at our facility.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal retention requirements.
  • Opt out of non-essential communications.
  • File a complaint with a regulatory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided below. For rights specific to your protected health information under HIPAA, please refer to our Notice of Privacy Practices.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Clearview Radiology

214-33 41st Avenue, Bayside, New York 11361

Phone: 718-489-3610

Fax: 718-489-0878

Email: clearviewopr@gmail.com

Website: clearviewrad.ai